Frigoglass's Commitment to Unrivaled Quality Standards
Frigoglass is unwavering in its commitment to high-quality coolers and qualitative glass solutions, a commitment upheld through the digitalization of all workflows related to Quality data and reporting. Our effective Quality Management Systems (QMS) encompass:
- Supplier Quality management achieved by establishing a framework of quality requirements, conducting regular supplier evaluations/inspections, and fostering collaborations based on specific quality metrics.
- Continuous integration of Quality procedures across the Coolers' production sites and Glass products manufacturing sites in Africa, embedding Quality principles in all stages of manufacturing processes to alleviate production risks.
- Management of customer complaints through a state-of-the-art customer complaints platform, capable of collecting necessary field data and reporting through a robust Business Intelligence (BI) system, ensuring swift reactions to customer requirements and optimized technical solutions.