Our CRM is a state-of-the-art technological environment, where Frigoglass interacts on-line and in real time with Customers and Business Partners (Third Party Logistics Providers - 3PLs -, and Services Providers – SPs).
Frigoglass is the most geographically diversified player in the global Ice Cold Merchandisers (ICM) market, with a presence across five continents and a leading global market share..
Frigoglass’ customer base consists of leading Soft drinks companies, the largest Brewers, Dairy, Juice, Energy Drinks and Tea companies.
Manufacturing in low cost countries with 10 plants, with the ability to leverage economies of scale and access in a global supplier base.
Frigoglass operates five R&D centers (Greece, Turkey, India, China, USA) and targets 20% of ICM sales from new products.
We operate 31 test chambers across the five R&D global centers.
During 2010 we delivered 45 new products and we target to invest every year 10% of our operating profit on innovation and new product development.
Frigoglass provides its customers with a fully integrated service offering through Frigoserve.
Frigoserve provides best-in-class post-sales service, such as maintenance, refurbishment and spare parts for all cold drink equipment. It delivers value-added service solutions to beverage companies in 48 countries through 269 service partners, one-to-one placement services in 12 countries and also has six refurbishment centers. In a number of key markets Frigoserve offers total asset management services supporting beverage companies’ to free up resources and optimize costs through better network utilization.
Frigoglass Operations span across 5 continents in 20 locations, meeting the needs of Beverage Companies across the globe.