Customer CRM access

Frigiglass CRM System (Customer Relationship System) is a suite of applications developed by Frigoglass in corporation with an international IT partner.

CRM development is based on long experience in serving our customers in a global environment and is constantly being improved and updated to respond to new needs in the market. Our CRM is a state-of-the-art technological  environment, where Frigoglass interacts on-line and in real time with Customers and Business Partners (Third Party Logistics Providers - 3PLs -, and Services Providers – SPs).

By using the Frigoglass CRM, our Customers enjoy numerous advantages. We minimise administration cost and eliminate your transactions costs that are related to the performance and cold-selling availability of your cold equipments fleet.

Some of the functionalities that our CRM offers to our customers are as follows:

Fast and efficient Communications:

• On line dispatching of Service Orders to final Services of 3PL Providers.
• Feed-back on order Status

Reporting and Control:

• Predefined reports automatically delivered  by ‘pushing one button’ Spare Parts Consumption
• Service performance reports.
• Movement history per Asset.

Optimised Administration costs:

• Reduced costs for Services
• Orders dispatching and follow-up by reducing E-mails, faxes, telephone calls to Service Providers.

Automated functionality for splitting orders per:

• Type of services (Maintenance, Preventive Maintenance, Placement)
• Service Providers, 3PL (Third Party Logistics partners) and per region etc. 

CRM is a Global Application which supports Multiple Languages and multi Time Zone functionality.  

• Click here to access our CRM system